When does MVP development help businesses reduce risk—and when does it create blind spots?
MVPs validate ideas quickly, but poorly structured MVPs may mislead teams. This discussion explores best practices for validating features, collecting user insights, and avoiding misinterpretations during early product stages.
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E-commerce support is incredibly demanding because customers expect instant answers about orders, returns, delays, and payment issues. Seeing how call center outsourcing for ecommerce companies organizes specialized retail workflows made me realize why generic support teams often fail — it truly takes industry-specific processes to handle these interactions properly.