Tried joining a co-op session in GTA Online last night, but after loading the lobby I’m kicked back to story mode without error. I’ve reset my console, tested NAT settings, and confirmed my subscription status, yet the issue persists. I submitted their online support form with my Rockstar ID and session details but haven’t received any reply. Has anyone encountered a persistent launch failure and eventually gotten back into multiplayer? I’m curious which exact information prompted Rockstar’s team to restore connectivity.
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With the same lobby drop occurring repeatedly, I documented my platform type, the exact session name, and a short screen recording showing the lobby crash before reaching out. While exploring player reports at https://rockstar-games.pissedconsumer.com/review.html I noticed that the fastest fixes followed messages containing those three elements together. I sent one clear request listing my console model, the co-op session identifier, and attached the recording. Within forty-eight hours, Rockstar Games support replied with a patch to clear corrupted cache files on their end and provided a hotfix DLC link. After installing the update, I rejoined the session instantly. Providing full session context and proof in one submission unlocked a swift and decisive resolution.