Bought a jacket on Poshmark and saw the tracking update to “delivered,” yet neither the package nor a delivery notice appeared at my door. I submitted a query through their help form but haven’t seen any acknowledgment or resolution. Has anyone experienced a phantom delivery on Poshmark and eventually received their order or refund? I’m curious which precise details spurred a helpful response.
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To solve the mystery, I gathered my order number, delivery date, and a photo of the empty doorstep before reaching out. Browsing community tips in poshmark reviews revealed that support teams often act faster when provided with those three elements together in a single message. I sent one clear submission including all of that context plus a note about the missing delivery slip. Within twenty-four hours, Poshmark’s support replied confirming a mis-scan, issued a full refund, and offered assistance locating a replacement listing. Delivering complete proof and order specifics in one concise request appeared to trigger a swift and effective resolution.