My doctor adjusted my medication’s dosage schedule, but the label shipped by CVS Specialty still shows the old timing—twice daily instead of three times. I submitted a note through their online form requesting an updated label but haven’t received any confirmation or corrected instructions. Has anyone dealt with outdated prescription labels and eventually received accurate dosage information? I’m curious which message details prompted their team to respond.
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CVS Specialty dosage instruction clarification needed
CVS Specialty dosage instruction clarification needed
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Concerned about following the wrong schedule, I collected my prescription number, the updated dosage instructions, and a photo of the label before calling the Cvs Specialty phone number. I explained that I’d already used the web form without reply and provided those three details in one go. The agent verified the correct dosage, arranged for a new label to be printed, and confirmed it would arrive within a few days. Supplying all relevant prescription information and a visual of the error in a single conversation ensured the corrected instructions were dispatched right away.