Hello everyone! Our company has a problem with shift planning. We need to somehow optimize this process, because the old way is no longer satisfactory. I came across the Shifton system, and I am wondering how effective it is for such tasks. I understand that it helps with both automatic and manual shift planning, but it is not very clear how adaptable it is to unpredictable situations - for example, when someone gets sick or cannot go to work. Does anyone use Shifton in real practice and how does this system cope with changes in the schedule? Is it worth switching to it at all?
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It's interesting to read your opinions. I also use Shifton, but my experience is a little different. We have a larger company, about 100 people, and we couldn't adapt to this system right away. At first, there were a lot of errors, especially when it was necessary to make urgent changes to the schedule. For example, if someone got sick on the day of the shift, the system offered to replace him, but sometimes it did not take into account that this employee could not work that day for some personal reasons, such as medical or family circumstances.