What do you do if a long-awaited collectible arrives damaged or incomplete? Is Bradford Exchange customer support effective in resolving these concerns?
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Thank you for relevant information and helpful additions!
Hi everyone! I bought a limited edition figurine from Bradford Exchange, but it arrived with a small chip. I contacted bradford exchange customer supportĀ and they offered me a replacement without any hassle. Although I had to wait for a new package, the team handled the process efficiently and professionally.